CRM

The Sports Industry: Top of the Email Marketing League?

The sports industry really leads the way when it comes to some of our off-the-field activities:  we’ve been supporting our communities for years (before CSR ever became a watchword), 70% of all sponsorship budgets are spent on sport, and regardless of which member of the Royal family gets married, it’s

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CRM

THE SINGLE CUSTOMER VIEW – IT’S NOT THAT COMPLICATED

“Experts” have a habit of making things sound more complicated than they are – this allows their expertise to appear even more valuable than it actually is.  So let me dispel a myth that seems to be perpetuated by the CRM industry – achieving the holy grail of data driven

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