Implementing an effective and connected CRM proposition within your organisation will comprise of many workflows that have a series of integrated steps. Winners can provide support at any stage of the process with specific project areas.
• Strategy, roadmaps, and ROI analysis
• Data acquisition, quality, enhancements, integration, visualisation, and analytics
• Customer segmentation, and profiling
• Communication, and campaign management (direct mail, SMS, and email)
• Predictive analysis encompassing customer life cycle, and lifetime value analysis
• Landing Page / Data Collection Form Optimisation
Outsourcing may understandably not be the right approach for your organisation. However, regardless of where you may sit with your CRM capability maturity, at Winners we are constantly reminded of the value we can bring as an external, impartial voice.