Joe Favorito, Independent sports consultant and author, Columbia University Faculty Member, one of Forbes “50 Sports Business Must Follows”, Huffington Post’s “Sports Media People To Follow”, and Sports Business Journal’s “Power Players”

CRM
Churn and Retention from the Portland Trailblazers
We thought we’d share one of our favourite case studies from the second edition of our book, Winning with Data. It’s a great read, courtesy